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Hotel

Hyatt Place Dc Us Capitol

33 New York Ave NE, Washington, DC, 20002-3325

1.9AAA Reviews

HOTEL RATES STARTING FROM

$134

Taxes and fees will be calculated at checkout

AAA Verified Reviews (10)

1.9Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/24/2024
Room Bad
Staff Poor
Public Spaces Average
Cleanliness Bad
Location Average

Worst experience I've had at a hotel. First they couldn't find my reservation, then they overcharged me. There were also stains on the floor of the hotel room.

1
AAA Response
10/24/2024

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 2/29/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

Not the cleanest hotel...

Reviewed by Trusted Customer on 2/27/2024
Room Bad
Staff Good
Public Spaces Average
Cleanliness Bad
Location Average

1st the lobby was not cleaned, the trash bins were all filled. The sofa was stained very bad., the room seemed dated. When I asked to be moved to another room they said they were fully booked. The tub didn't drain water Overall it felt like a motel 6

1
AAA Response
2/29/2024

Hello, We are sorry to hear about your stay. As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 2/17/2024
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Average
Reviewed by Trusted Customer on 9/18/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Average

This was a clean hotel but a little worn around the edges. The room had no darkening curtain, which made it hard to sleep.

1
AAA Response
9/19/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 6/7/2023
Room Bad
Staff Poor
Public Spaces Average
Cleanliness Poor
Location Bad

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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