His Majesty’s Theatre

The basics

The Phantom of the Opera is the second-longest running musical in the West End. The musical premiered here in London in 1986 and has been performed at His Majesty’s ever since. Take advantage of advanced booking to secure your seats, with options to suit your budget. Benefit from packages that include pre-show meals to make the most of your night on the tiles.

Things to know before you go

• The Phantom of the Opera is a must-see for musical lovers.

• His Majesty’s Theatre is accessible for wheelchair users. Call ahead as discounts may be available.

• Signed, captioned, and audio-described shows are scheduled regularly; contact the theater directly to check availability.

How to get there

Piccadilly Circus is the closest Underground station, while Charing Cross is the nearest mainline station. Several local buses service Haymarket or Regent Street, including the 6, 15, 139, and 453. It’s best to avoid driving in London during weekdays when the Congestion Charge applies, though evening and weekend visitors can take advantage of Q-Park’s Theatreland Parking Scheme for discounted parking.

When to get there

Evening performances take place daily except Sunday and bank holidays, while matinees are available on Thursday and Saturday. Opt to relax after a busy day exploring with a show, or put aside time for dinner and drinks in London’s vibrant entertainment center with an afternoon viewing.

Mice and Misérables in the West End

The Phantom of the Opera has been playing continually at His Majesty’s Theatre for more than 30 years. There are only two other West End shows that can trump this impressive achievement.Les Misérables is just ahead of Phantom, having begun its London run in 1985, and continuing today at the Queen’s Theatre. The true record breaker, though, is Agatha Christie’s The Mousetrap, which premiered in 1952 and still plays today at St. Martin’s Theatre.

Ways to explore

The popularity of The Phantom of the Opera means that tickets are often in high demand, so it’s best to book in advance to secure your preferred date and seating type. The theater is divided into the Stalls, Royal Circle, Grand Circle, and Balcony. For the best views, choose Rows B to F in the center of the Stalls or Rows A to C in the Royal Circle—especially seats 13 to 24.

If you’re not attending a performance, you can still admire the building on select West End walking tours or self-guided audio tours.

Accessibility

His Majesty’s Theatre is wheelchair accessible. There is level access to the stalls where wheelchair positions and companion seating are available. There is an accessible restroom, and the bar and merchandise kiosk have step-free access. Service dogs are welcome; it can be arranged for staff to watch dogs during a production. Accessible performances are offered, including audio-described, captioned, British Sign Language (BSL)-interpreted, and relaxed performances.

Age limits

Children under 4 years are not permitted in the theatre. The Phantom of the Opera is recommended for kids aged 8 and above.

What to pack

Small bag, contactless payment method

What to wear

Comfortable clothing, layers

Not allowed

Hot food, drinks in glassware, taking photos and videos during performances

Amenities

Cloakroom, air conditioning, restrooms, bars

Address

His Majesty’s Theatre is located on Haymarket, not far from Pall Mall and Trafalgar Square. This central location makes it very convenient for public transportation.

Driving

Given the theater’s location in central London, it’s not recommended to drive; traffic is busy, parking is limited and expensive, and you’ll have to pay the Congestion Charge and ULEZ charge (if eligible). Traveling by public transport or using a rideshare app is much easier.

Public transportation

The closest tube station is Piccadilly Circus, which is served by the Piccadilly and Bakerloo lines. Alternatively, take the Northern or Bakerloo lines to Charing Cross. Bus routes 6, 13, and 15 all stop close by.

Best times to visit

There are typically matinee and evening shows throughout the week. Opting for a matinee—usually 2:30pm—may offer better availability.

Best days to visit

The theater is typically open Monday to Saturday and closed on Sundays. Aim for a weekday to skip the weekend crowds.

Best months to visit

The theater is open year-round, but June through September are the best months to visit for warmer weather in London.

Special events

As well as the long-running The Phantom of the Opera, the theater occasionally hosts special concerts and events.