Best Western Pawleys Island
11445 Ocean Highway, Pawleys Island, SC, 29585-7093
HOTEL RATES STARTING FROM
$141
Taxes and fees will be calculated at checkout
AAA Verified Reviews (4)
Thank you for your review.
Front Desk upon arrival was in the process of trying to charge my card before my check in time. Claiming that is policy!! Then she claimed I gave false information when I booked the rooms & was in the process of giving our Rooms away!! Thank Goodness we were 2 hours & 15 minutes early for check in. Guest Services were non-existent!! Had plumbing issues, outlets not working/had tape over them. No Maid service for the 4 days/3 Nights. There also was no Front Desk person available to address any of these issues that Occurred!! Only has trash emptied!! Lamp on Desk not working & Front Desk person insulated my Sister & I by trying to tell us the lamp was unplugged. It was unplugged b/c my Sister unplugged it when it stopped working!!
Hello. Thank you very much for taking time to supply feedback about your recent stay at Best Western Pawleys Island. We’re disappointed to hear about your negative experience. We share all reviews with our preferred hotel partners so that they can learn from your experience.
People were friendly, lobby, computer area, breakfast room and pool were nice and updated. The rooms, however, were not updated. They really need some attention. They were clean and comfortable, but needed upgrades in towels, shower curtain, bedding and carpets.
Hello, As a valued member your feedback is important to us and we will share this information with the hotel. We appreciate your taking the time to provide your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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