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Hotel

Best Western Plus Montréal Downtown-Hotel Europa

1240 rue Drummond, Montreal, QC, H3G 1V7

3.7AAA Reviews

HOTEL RATES STARTING FROM

$140

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1240 rue Drummond H3G 1V7

  • Parking

    no self-parking

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet. Some: safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Guest rooms range from compact to very good size and feature comfortable beds, a discreet safe, and larger TV. The hotel is close to area nightlife, shops and the Bell Centre arena. Parking is not onsite and nearby parking garages are about a three minute walk. Smoke free premises. 199 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/3/2025
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

For this hotel to be a AAA rated hotel is truly a disappointment. The checkin experience was unremarkable. but to start with, one of the two elevators was out of order for my whole stay of 3 nights. The hallways are long narrow and cold. The rooms were modern and average. The bed and bedding average fine. The bathroom was smaller than a cruise ship, with slick floors and no shower pads or ventilation. My house phone was inoperable and dead until I notified the desk the following day. Then, it was fixed half *****, with cords dangling loose. Poor maintenance was evident everywhere. The house keeping staff was nice and kind and helpful. But need training on when to access rooms by tagging the door knobs. The on site diner (Caras) was fine and the on site bar was fine as well. Location of hotel is OK, as well. I encourage AAA to re evaluate this hotel. It's more like an acceptable Hostel accommodation.

Reviewed by Trusted Customer on 2/28/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

The people here were great, very friendly. The only downside to staying at this location is the parking garage is two blocks away. However, it is a safe place to leave your vehicle and is also available 24 hours. While I was visiting there was a lot of street construction going on, but other than that my stay was very nice

Reviewed by Bridget on 8/1/2022
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

Great location for us. Parking lot was a bit of a walk, but not a major problem in summer. The people working the check in desk were very helpful. The room was extremely small but clean. Pillows are hard, mattress is comfortable. Our toilet seemed to clog but was fixed promptly.

1
AAA Response
8/6/2022

Hello Bridget, As a member service organization your feedback is valuable. We are happy to see you had an overall pleasant stay. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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