Skip to main content
Hotel

Best Western Toni Inn

3810 Parkway, Pigeon Forge, TN, 37863

4.3AAA Reviews

HOTEL RATES STARTING FROM

$165

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolBusiness Center
  • Type

    Motel

  • Location

    3810 Parkway 37863

  • Pool

    heated outdoor, heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet

  • Sports & Recreation

    hot tub

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The rooms are spacious and some offer at-door parking. Your kids will have a hard time choosing between the indoor and outdoor pools. Smoke free premises. 115 units. 3 stories, exterior corridors.

AAA Verified Reviews (19)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/15/2025
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Excellent pick! This is a family-oriented hotel, so keep in mind there will likely be plenty of kids. I thought it was cool that some rooms were right next to the indoor pool, even though we weren't located there. We still enjoyed it even though it was just me and the spouse. Breakfast can be a little crowded, but we still found an outdoor table after 9:00. One of the gals working the front counter didn't charge me for a $1.50 water bottle, which was an unexpected nice example of "Southern hospitality." The only criticism--the morning coffee is very weak and watery, says my spouse. If you are a coffee person, taste with caution and be prepared to go somewhere else! (There is a Krispy Kreme down the road and a Starbucks somewhere else in town.)

1
AAA Response
10/30/2025

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, Kennedy at AAA Travel

Reviewed by Trusted Customer on 10/20/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

This hotel was a great location for us, as we were visiting Dollywood. It was very clean and the staff were friendly. The shower worked well and the water was hot. The continental breakfast was great. There were people re-stocking the food all morning and it was fresh and hot. I would definitely stay here again.

1
AAA Response
10/21/2024

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by William Mcclelland on 5/19/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Everything went well during our stay.

Reviewed by Trusted Customer on 1/12/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Check-in was quick and easy. We had two rooms, both were clean and comfy. The indoor pool and hot tub were awesome after a long day of fun on the town. Great breakfast, we never left hungry. Staff was friendly. Zero complaints!

Reviewed by Trusted Customer on 10/21/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Excellent
1
AAA Response
11/14/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 9/26/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

We're not told about car show and had a hard time parking and getting in and out of hotel

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!