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Hotel

Hilton Garden Inn Gatlinburg

635 River Rd, Gatlinburg, TN, 37738

4.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$261

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn Honors points when booking AAA/CAA rates!

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    635 River Rd 37738

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel boasts a stylish lobby with a central hot tub and cozy patio next to a fire pit. The modern rooms feature platform beds and large TVs with streaming. Smoke free premises. 118 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/8/2025
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Not too happy with paying an extra $15 per day for parking fee on site. We were told the breakfast buffet was down. The kitchen breakfast was processed and overpriced for what was received. We ate elsewhere the rest of our stay. Paid the same price for a much better meal. Overheard a couple arguing with the manager. Not a good environment. Also saw a server place their hands under the cereal dispenser to dispense and eat. Not sanitary or professional.

1
AAA Response
10/14/2025

Hello, I am sorry to hear about the difficulties you encountered during your stay. I understand your disappointment, and I appreciate you taking the time to share your feedback. Kind regards, Christina P AAA

Reviewed by Jesus Sanchez on 3/2/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Location walking distance from restaurants i attractions. Rooms are clean.

Reviewed by Trusted Customer on 11/16/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
12/12/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Trusted Customer on 2/23/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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