Skip to main content
Hotel

Hilton Los Angeles/Universal City

555 Universal Hollywood Dr, Universal City, CA, 91608

4.1AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$240

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn Honors points when booking AAA/CAA rates!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    555 Universal Hollywood Dr 91608. Station: Universal City/Studio City

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves

  • Sports & Recreation

    hot tub, lawn sports, exercise room

  • Guest Services

    valet and coin laundry, room service, area transportation-Universal Studios

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel is within walking distance of Universal Studios and Universal CityWalk. Even-numbered rooms facing west have a view of the gardens and pool; east-facing rooms feature city views. Smoke free premises. 495 units. 24 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (10)

4.1Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/2/2025
Room Excellent
Staff Good
Public Spaces Average
Cleanliness Good
Location Excellent

Stay was nice but there was a huge wedding that took over every area of the hotel including the entire lobby and making it difficult to move around hotel. Location was good and the room was comfortable.

1
AAA Response
11/3/2025

As a valued member, your feedback is important to us, and we thank you for taking the time to provide your review.

Reviewed by Trusted Customer on 9/30/2025
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very impressed with the staff and hotel. We arrived early in the day and did not expect to be able to settle into our room before heading to the park. We were very pleased to be checked into a spotless beautiful room by 11:30. It’s an easy walk over to universal studio even with small children. We took the shuttle one time but seriously it was just as quick to walk. All staff greeted us daily and asked if we needed anything. Our room was cleaned and stocked early in the day. Pool area was absolutely beautiful and not crowded at all. Definitely recommend if your wanting to visit universal studio and looking for a place to stay.

1
AAA Response
10/30/2025

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, Kennedy at AAA Travel

Reviewed by Robert Young on 2/5/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great time at the hotel and Universal

1
Robert Young
3/12/2024

Reviewed by Trusted Customer on 1/1/2024
Room Average
Staff Average
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 10/25/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

My room was not ready…… Hilton does not post the overpriced Continental Breakfast ( no a la carte) or the fact that brunch is not served until 11:30. Oh at 10 if you’re eating the Continental breakfast you have to go from the bar area. So they can prep for the $100 brunch.

Reviewed by Trusted Customer on 4/13/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
4/13/2023

Thank you for your review.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!