Howard Johnson Phoenix Airport Down
4120 East Van Buren Stree, Phoenix, AZ, 85008
HOTEL RATES STARTING FROM
$120
Taxes and fees will be calculated at checkout
AAA Verified Reviews (1)
This hotel was disgusting! I arrived early in the morning after my flight came in late. I had small children with me. It took 40 mins to check in upon arrival, there was no parking, and the room was nasty! The floor was separating, stains on the walls, and holes in the walls. I brought up this to the desk and they told me I could stay or go but I would be charged regardless. Too tired to fight and not willing to risk being charged and having to pay for another hotel we ended up staying. The next morning went down for the breakfast that was advertised on their website and found out they did not have it anymore due to COVID. This was the worst waste of $175 for a few hours of sleep. I sent a message to someone higher up and got a too bad there is nothing I can do about it now message. Very disappointed by this stay. The place is not livable and should be condemned.
Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel team for evaluation. We appreciate you taking the time to share insights from your stay with us.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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