La Quinta Inn Stockton
2710 West March Ln, Stockton, CA, 95219
HOTEL RATES STARTING FROM
$81
Taxes and fees will be calculated at checkout
AAA Verified Reviews (3)
The assigned room door did not open with the card key. The desk clerk reprogrammed the key. It still did not work. The desk clerk said, "We have been having glitches with 'that room', don't know why." Then reassigned me another room. The bed in the second room was sleepable, but the mattress was extra spongy. Shower worked great, though :-) I think a room with a 'known' glitch should NOT be assigned until the glitch is found and fixed. The stay was only intended as a stopover for a few hours sleep on a long road trip, but the hassle of three trips to the lobby, with luggage, was aggravating. Plus I was not informed there was an elevator until my room was switched from the 2nd floor to the 3rd. I have mobility issues with stairs and would have appreciated knowing I didn't have to haul my bags and body up and down as much as I did. On the PLUS SIDE, the location could not have been better for Freeway Access.
Hello, as a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory and that you had to make multiple trips to the lobby in order to fix the unopenable door. We appreciate you taking the time to share insights from your stay with us. Regards, Kennedy at AAA Travel
Thanks, Kennedy, as a Triple A member for nearly half-a-century, I appreciate the service and the follow-up. :-)
Room was disappointing; very musty smell; had a number of long black hairs on the bathroom floor - not mine, left from the prior occupier. Lastly, was not excited to see a homeless camp right next to the hotel. I will not stay there again.
The service was horrible. The staff was rude.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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