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Hotel

Riu Plaza Manhattan Times Square

145 West 47th Street, New York, NY, 10036

4.5AAA Reviews

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AAA Verified Reviews (4)

4.5Reviews are provided by verified customers
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Reviewed by Trusted Customer on 3/20/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Theresa Cochenour on 2/22/2024
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Rooms were clean. Bed was comfortable. Breakfast was one of the best we have ever had. All staff were very friendly and location was perfect. The only issue was the time it took to check-in and the confusion surrounding the check-in process. It was well over half an hour to check-in and pay. We had 3 rooms with one person paying for all three. When the remaining folks came a few hours later, all the previous arrangements were deemed to be incorrect and we had to check-in once again taking another half an hour.

Reviewed by Trusted Customer on 12/13/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
12/29/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 12/13/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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