Sonesta SS Cleveland Westlake
30100 Clemens Road, Westlake, OH, 44145
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AAA Verified Reviews (2)
At check in we got an occupied room. Than our room had a dirty tub, very bad experience. You could get me to stay there again even if it was free.
The hotel was great til our air-conditioned broke. They didn't fix it and never returned with a fan
Hello, We are disappointed to hear that your stay was unsatisfactory, and the broken air conditioner in your room was not addressed. Your feedback is valuable to us and we will share this information with the hotel. We appreciate you taking the time to provide your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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