Super 8 West Springfield Ma
1500 Riverdale Street, West Springfield, MA, 01089-4640
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AAA Verified Reviews (2)
It doesn't deserve a star. I paid for 2 nights but only stayed one night. Didn't even ask for a refund. Couldn't get out fast enough.
The place has 2 stories but no elevator. I got a room on the 2nd floor, and had to carry my bag passing 4-5 doors to get into my room. The place was also dirty. There was unknown liquid on surfaces. The coffee maker had a discarded plastic cap in the water filler, likely not been used for a long time but the housekeeping didn't even clean it. I originally signed up for 4 nights. After 1 night, I cancelled all the remaining reservations.
Hello, We are disappointed to hear that your stay was unsatisfactory. It is important to us that our members have a clean place to stay during their travels; and we will share this information with the hotel. Your feedback is valuable to us; we appreciate your taking the time to provide your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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